Contact information
.mx-contact{
max-width:1160px;
margin:0 auto;
padding:30px 24px 70px;
color:#171717;
font-family:Arial,Helvetica,sans-serif;
box-sizing:border-box;
}
.mx-contact *,
.mx-contact *::before,
.mx-contact *::after{
box-sizing:border-box;
}
.mx-contact h2,
.mx-contact h3,
.mx-contact p{
font-family:Arial,Helvetica,sans-serif;
letter-spacing:normal;
text-transform:none;
}
.mx-contact h2,
.mx-contact h3{
color:#111;
}
.mx-contact p{
color:#666;
line-height:1.8;
}
.mx-contact__heading{
font-size:26px;
font-weight:700;
line-height:1.3;
margin:0 0 12px;
}
.mx-contact__intro{
font-size:14px;
margin:0 0 28px;
}
/* Contact Cards */
.mx-contact__cards{
display:grid;
grid-template-columns:repeat(3,minmax(0,1fr));
gap:20px;
margin-bottom:65px;
}
.mx-contact__card{
border:1px solid #e5e5e5;
background:#fff;
border-radius:12px;
padding:30px 25px;
min-width:0;
display:flex;
flex-direction:column;
align-items:flex-start;
}
.mx-contact__icon{
width:46px;
height:46px;
display:flex;
align-items:center;
justify-content:center;
background:#f4f4f4;
border-radius:10px;
margin-bottom:24px;
}
.mx-contact__icon svg{
width:23px;
height:23px;
stroke:#111;
stroke-width:1.7;
stroke-linecap:round;
stroke-linejoin:round;
fill:none;
}
.mx-contact__card h3{
font-size:17px;
font-weight:700;
line-height:1.4;
margin:0 0 14px;
}
.mx-contact__card p{
font-size:13px;
line-height:1.7;
margin:0 0 20px;
flex:1;
}
.mx-contact__card a{
font-size:14px;
font-weight:600;
color:#111;
text-decoration:underline;
text-underline-offset:4px;
overflow-wrap:anywhere;
}
.mx-contact__card a:hover{
color:#555;
}
/* After-Sales Guide */
.mx-contact__guide{
display:grid;
grid-template-columns:1fr 1fr;
gap:60px;
align-items:start;
background:#f7f7f7;
border-radius:14px;
padding:45px;
margin-bottom:65px;
}
.mx-contact__guide h2{
font-size:25px;
font-weight:700;
line-height:1.35;
margin:0 0 16px;
}
.mx-contact__guide p{
font-size:14px;
margin:0;
}
.mx-contact__guide ul{
list-style:none;
margin:0;
padding:0;
}
.mx-contact__guide li{
position:relative;
padding:0 0 16px 24px;
font-size:14px;
line-height:1.6;
color:#555;
}
.mx-contact__guide li:last-child{
padding-bottom:0;
}
.mx-contact__guide li::before{
content:"✓";
position:absolute;
left:0;
color:#111;
font-weight:700;
}
.mx-contact__guide strong{
color:#111;
}
/* Customer Service Information */
.mx-contact__details{
display:grid;
grid-template-columns:1fr 1fr;
gap:60px;
padding-bottom:45px;
border-bottom:1px solid #e5e5e5;
}
.mx-contact__details h2{
font-size:25px;
font-weight:700;
margin:0 0 18px;
line-height:1.35;
}
.mx-contact__details p{
font-size:14px;
margin:0 0 14px;
}
.mx-contact__info{
border-top:1px solid #e5e5e5;
padding:18px 0;
}
.mx-contact__info strong{
display:block;
font-size:13px;
margin-bottom:6px;
color:#111;
}
.mx-contact__info span,
.mx-contact__info a{
color:#666;
font-size:14px;
line-height:1.7;
}
.mx-contact__info a{
text-decoration:underline;
text-underline-offset:3px;
overflow-wrap:anywhere;
}
/* Bottom Text */
.mx-contact__closing{
text-align:center;
padding-top:40px;
}
.mx-contact__closing p{
font-size:13px;
color:#777;
margin:0;
}
/* Tablet */
@media(max-width:800px){
.mx-contact__cards{
grid-template-columns:1fr;
}
.mx-contact__guide,
.mx-contact__details{
grid-template-columns:1fr;
gap:25px;
}
.mx-contact__card p{
flex:auto;
}
}
/* Mobile */
@media(max-width:600px){
.mx-contact{
padding:20px 18px 50px;
}
.mx-contact__heading,
.mx-contact__guide h2,
.mx-contact__details h2{
font-size:22px;
}
.mx-contact__cards{
gap:15px;
margin-bottom:45px;
}
.mx-contact__card{
padding:25px 22px;
}
.mx-contact__guide{
padding:28px 22px;
margin-bottom:45px;
}
.mx-contact__details{
gap:32px;
padding-bottom:30px;
}
.mx-contact__closing{
padding-top:30px;
}
}
How Can We Help?
Choose the right contact option below to get the assistance you need.
Sales & General Inquiries
Questions about our electric bikes, product features, availability, pricing, or choosing the right model?
info@mxwosve.comOrder & After-Sales Support
Need help with shipping, troubleshooting, replacement parts, returns, or warranty-related questions?
info@mxwosve.comAmazon Order Support
Purchased your MXWOSVE electric bike through Amazon? Contact our dedicated Amazon support team for assistance.
amazon@mxwosve.comNeed Help with Your E-Bike?
To help us understand your request and provide more efficient support, please include the relevant information when contacting our team.
- Order Number: Your MXWOSVE or Amazon order number.
- Product Model: Your electric bike model.
- Issue Description: A brief explanation of your question or concern.
- Photos or Videos: Supporting images or videos, if relevant.
- Serial Number: If available for technical or warranty requests.
Customer Service Hours
Our team is here to assist you with your product and order inquiries.
Business Hours Monday – Friday
9:00 AM – 5:00 PM
9:00 AM – 5:00 PM
Response & Follow-Up If you haven't received a response within 48 hours, please check your spam folder and follow up with our team.
Get in Touch
You can reach us directly by email. Please choose the appropriate address for your inquiry.
Sales & General Questions info@mxwosve.com
Technical & Warranty Support info@mxwosve.com
Official Website www.mxwosve.com
Thank you for choosing MXWOSVE. We're here to support your journey, wherever the road takes you.